What are the delivery charges for orders from the Online Shop?
Free shipping for orders over $50. For orders under $50, flat rate shipping charges will be applied during checkout based on items and quantity of your order.
How long will delivery take?
For personalized items, you can expect your order to arrive 1-2 weeks after payment is received for your order
How secure is shopping in the Online Shop? Is my data protected?
Yes, your order is completed as a secure transaction by PayPal. Ellen Meade Boutique does not have access to your payment information.
What exactly happens after ordering?
After completing the checkout process for your order and submitting payment via PayPal, you will receive an email confirming receipt of payment by PayPal and your order history on Ellen Meade Boutique will be updated to show that your order is now Processing. You can expect your item(s) to arrive within 1-2 weeks.
Do I receive an invoice for my order?
You will receive an email with details of your order and receipt of payment by PayPal. You may also view your order status and history by logging into your account on ellenmeade.com.
How to care for and clean my personalized clothing from ellenmeade.com?
There should be minimal shrinkage when washed in cold water. We recommend washing with like colors and line drying. However, the shirts will hold up in the dryer. Once dry, you may find that the pattern needs ironing. Never place iron directly onto heat transfer vinyl. Rather, place a thin cloth (i.e. pillowcase) over the design and press for 5 seconds at a time moving iron continuously. Because all shirts are professionally heat pressed, vinyl is not expected to peel away from the shirt. However, if you experience this, ironing the design using the method mentioned above will take care of unexpected peeling.
How to care for my personalized jewelry from ellenmeade.com?
All our products are costume quality jewelry, as reflected in the price, and should avoid moisture. Therefore, we recommend our jewelry be removed when exposed to water.
Are the jewelry products safe for young children?
The glass beads are permanently adhered to the design and the design is permanently adhered to the ring with industrial strength adhesive. However, our jewelry is not meant for children ages 3 and under nor older children that tend to put jewelry in their mouths.