Your custom order will be completed in 1-2 weeks. Items will be shipped using address specified in PayPal and your tracking number will be emailed to the email provided in PayPal. If you are local and do not need shipping, I will contact you when your item is ready to be picked up.
Due to the nature of personalized items, we do not accept returns. However, if you receive your purchase with an error, contact us immediately, and we will replace the item with priority 2-day shipping at no cost to you. If we are unable to replace the item, we will issue you a refund in the same means as you paid.
Ellen Meade Boutique does not share your personal account or transaction information with third parties other than what is required by PayPal to complete your transaction.